Our comprehensive order management platform integrates into your eCommerce site or any other sales channels. Whenever a sale comes in, the platform automatically captures this information, adding all the necessary information directly into your customer portal.

From there, as the order moves through the fulfilment process, the system will continually update the status of the order and its location, automatically loading the most recent information. With this in place, you’ll always know the status of a customer’s order, being able to locate it and respond directly to any queries with all the necessary information..

What’s more, order management systems allow you to create a digitalised backup of all the data collected by your business. With this real-time digital infrastructure in place, all of your team members have instant access to the information they need to do their job as efficiently as possible. In short, an OMS is a way of keeping all the data you need in one convenient and highly customisable location.

At Flow56, we work closely with our partners, learning about the needs of their businesses and creating a customised order management system that will help them work as proficiently as possible. By integrating our bespoke OMS into your eCommerce platform or any other sales channels, we create one single platform where all the information your business needs can be found.

From order details to real-time updates about the current stage of production an item is in, our order management software helps you stay on top of everything. You’ll never have to waste time manually writing down details or searching for a product again, helping to keep your business running smoothly.

From boosting internal communication to creating an effective platform for tracking customer orders, an order management system is a vital piece of software for any manufacturing or eCommerce business that wants to stay on top of their sales.

There are a range of benefits of working with an order management system:

• Total order management - From the moment a customer places an order to the second it arrives at their door, an order management system will track this information every step of the way.
• Increased inventory oversight - Whenever an order comes in, your fulfilment centre will automatically update your company’s inventory stores, helping you track when you need to order more raw materials.
• Improved order processing - With complete visibility of all of your orders, your staff will have all the information they need to work smarter and faster, increasing the number of orders you can handle in a single day, boosting your revenue and keeping your business running smoothly.

Turning to a fulfilment and inventory management system will dramatically increase your business’ potential, helping you to increase the number of customers you have while streamlining internal processes.

If you’re spending more time organising information and managing multiple sales channels than working on growing your business, it might be time to turn to an order management system. Managing customer orders is an important part of running a business, but it shouldn’t be all-consuming.

Equally, if you find yourself making mistakes based on human errors, either in the information entered into your current system or through a lack of internal processes, then it’s time to make the switch to a customer order management system.

By radically reducing the time it’ll take you to process, manage, and fulfil new orders, an OMS can free up your schedule so you can get back to scaling your business.